family wrapped in beach towels

Point Sebago's Most Frequently Asked Questions.

Often times, guests have some of the same questions. We've compiled the most frequent of those, and provided answers below. If you don't find the answer to your question, please let us know and we would be happy to help in any way possible to make your Point Sebago vacation a memorable and fun experience.

GENERAL RESORT QUESTIONS

What time is Check-in?

Check-in is 3:00 pm, you may walk onto the resort and enjoy the amenities (beach, restaurant, activities, etc.). Please know that you may not drive on, or go to your site/unit until 3:00 pm.

What time is Check-out?

Check-out time is at 10:00am. Please know that use of the resort after check-out is not permitted.

What is the cancellation policy for my summer vacation?

CANCELLATION POLICY: 25% of the initial deposit is non-refundable if cancellation occurs 14 days or more before arrival date. The full 25% deposit is non-refundable if cancellation occurs less than 14 days before arrival date.

NO REFUNDS FOR EARLY CHECK OUTS OR NO SHOWS (emergency situations will be reviewed with manager). Point Sebago strongly encourages you to purchase cancellation travel insurance to cover any possible losses.

What is the pet policy?

Two dogs or cats are allowed on campsites located on Yellow, Green Road and Blue Road.

We also offer 31 Cabins that are pet-friendly, #930, #931 & #932, Birch Circle (sites #201 – #211), and Acorn Circle (#221 – #240). All other accommodations do not allow pets.

Please know that pets are not allowed on the beach or in any of the common areas.

How many people may I register to my site?

You may have up to 6 people registered to your site. There is an extra person fee for the 5th & 6th person and everyone must be registered at the time of check-in.

May I have visitors?

Visitors are permitted only if you do not exceed the (6) people that are registered at check-in. For example, if you registered a family of 4 upon check-in, you may have 2 visitors. If you registered 5 people at check-in you may only have 1 visitor. Please pre-register all visitors at the Front Desk.

For day visitors, the admission fee is $10 per day.

Are grills provided?

Gas grills are provided at the Island Lodge, site #190, and charcoal grills are provided at all of our Cove Cabins (The Island (#161 – #188) and on #15, #16, #741, #742, #743, & #785). All other accommodations will have a fire pit, but sorry, no grills.

Are kitchen items provided?

All units are equipped with mugs, drinking glasses, small & large plates, bowls, pots, pans, serving spoons, knife block, toaster, coffee maker, microwave, oven, refrigerator, freezer, dish strainer, sponge, dishwashing liquid, paper towel, and bags for trash and recycling. *Coffee and coffee filters are available for sale in the General Store. There are additional chairs and picnic tables available upon request.

Do I need to bring my own linens?

Linens are included in all accommodations, except Retreat Cabin – Basic, Retreat Cabin Pet Friendly – Basic, Retreat Cabin Beach-Access – Basic, Retreat Cabin – Standard. Linens may be added to any of the above rental cabin catagoreis for $50 per bed and will include, blanket, pillowcase, sheets & towels. If you would like to add linen packages to your reservation, please notify the reservations department 2 weeks prior to your arrival in order for us to assure that we have them available for arrival.

All linen packages will be delivered to your site around 6pm on the day that you arrive.

Are linens replaced throughout my stay?

Whether your linens were purchased or provided by Point Sebago, they are not replaced, but we do have a laundry facility on the resort that you may utilize.

Is there daily housekeeping?

Point Sebago will make sure that your unit is cleaned upon your arrival and we will clean it after you depart, but we do not offer a daily housekeeping service.

Do you have laundry facilities?

Yes, we have laundry facilities available for guests.  The cost is $2.50-$2.75 per wash depending on the machine size and $2.50 for the dryer. The machines accept both coins and cards.

Can I bring my own firewood?

The State of Maine prohibits firewood from outside the state. The General Store has bundles of firewood for sale.

Can I bring my motorcycle?

Motorcycles are not permitted at Point Sebago. You may certainly bring one if you would like however, it must be parked at the Welcome Center in the overflow parking area. There is a parking fee of $5 a night. At check-in please notify the Front Desk that you have a motorcycle.

How do I rent a golf cart?

As long as you have a reservation at Point Sebago, you may reserve a golf cart. Golf carts are reserved on a first come first serve basis and must be paid (in full) at time of booking. Please know that golf carts do sell out. The cost for a 4-passenger cart for the week is $500 or $80/night. Carts must be reserved for the full length of stay. In order to drive the golf cart, you must be 21 years of age.

Can I bring my own golf cart?

Sorry, for insurance purposes you may not bring up your own golf cart, but we do offer them for rent. Please make sure to make your reservations early for the golf cart rental.

Outdoor Signage and Flags.

Guest may not post “Beware of Dog” or “No Trespassing” type signs on the Recreational Vehicle, hereby “RV” (e.g. trailer, motorhome, fifth wheel, etc.) site or in/on the windows of the RV. Guests may display one portable, removable official Country (e.g. US, Canada, etc.) flag, or official flag of the State, not larger than 4½ feet by 6 feet, in a respectful manner in or on their RV or site. Guests may also display one portable, removable official flag, not larger than 4½ feet by 6 feet, which represents the United States Army, Navy, Air Force, Marine Corps, or Coast Guard, sports teams, holidays, non-political or a POW-MIA flag in a respectful manner in or on their RV or site. No other flags may be displayed on the RV, on the lot, or anywhere else, to include any and all political flags, signs, or advertisements.