What time is Check-in?
During the summer season, June 16 – Labor Day, Check-in time is at 3:00pm. If you arrive earlier than 3:00pm, you may walk onto the resort and enjoy the amenities (beach, restaurant, activities, etc.). Please know that you may not drive on, or go to your site/unit until 3:00pm.
What time is Check-out?
Check-out time is at 11:00am. Please know that use of the resort after check-out is not permitted.
What is the cancellation policy for my summer vacation?
For all reservations: Memorial Day & June 16 through Labor Day
Cancellations must be received, in writing, at least 45 days prior to arrival to receive a refund (less $25.00 service charge and any non-refundable deposit). Sorry, there are no refunds for late arrivals, early departures, or when canceled less than 45 days.
What is the pet policy?
Only 1 dog or cat are allowed on campsites located on Yellow, Green Road and Blue Road.
We also offer 3 Park Homes that are pet-friendly, #930, #931 & #932. All other accommodations do not allow pets. Pets may only be walked on the road in which they reside (Yellow, Green Road, and Blue Road).
Please know that pets are not allowed on the beach or in any of the common areas.
How many people may I register to my site?
You may have up to 6 people registered to your site, but no more than 4 adults (21+). There is an extra person fee for the 5th & 6th person and everyone must be registered at time of check-in.
May I have visitors?
Visitors are permitted only if you do not exceed the (6) people that are registered at check-in. For example, if you registered a family of 4 upon check-in, you may have 2 visitors. If you registered 5 people at check-in you may only have 1 visitor. Please pre-register all visitors at the Front Desk.
For day visitors, the admission fee is $10 per day, plus a $20 refundable deposit which will be refunded as long as they depart by 8pm.
For overnight visitors, the admission fee is $20 per day, plus a $20 refundable deposit which will be refunded as they depart by 11am the following day.
Are grills provided?
Gas grills are provided at the Island Lodge, site #190 and charcoal grills are provided at all of our Equipped Park Homes (The Island (#161 – #188) and on #15, #16, #741, #742, #743, & #785). All other accommodations will have a fire pit, but sorry, no grills.
Do I need to bring my own linens?
During the summer season linens are provided in all Cove Cabins, Vacation Homes, Beach Club Cottages; Vacation Cottages. Linens may be added to any Cabin rental for $24 per bed and will include, blanket, pillow, sheets & towels. If you would like to add linen packages to your reservation, please notify the reservations department 2 weeks prior to your arrival in order for us to assure that we have them on hand.
All linen packages will be delivered to your site by 6pm on the day that you arrive.
Are linens replaced throughout my stay?
Whether your linens were purchased or provided by Point Sebago, they are not replaced.
Please know that we do have a laundry facility on the resort that you may utilize or you may purchase additional linen packages at $24 per bed or additional towel packages at $12 and they will be delivered to your site.
Is there daily housekeeping?
Point Sebago will make sure that your unit is cleaned upon your arrival and we will clean it after you depart, but we do not offer a daily housekeeping service.
Can I bring my motorcycle?
Motorcycles are not permitted at Point Sebago. You may certainly bring one if you would like however, it must be parked at the Welcome Center in the overflow parking area. There is a parking fee of $3 a night. At check-in please notify the Front Desk that you have a motorcycle.
How do I rent a golf cart?
As long as you have a reservation at Point Sebago, you may reserve a golf cart. Golf carts are reserved on a first come first serve basis and must be paid (in full) at time of booking. Please know that golf carts do sell out. The cost for the week is $375 or $60/night and they must be reserved for the full length of stay. In order to drive the golf cart, you must be 21 years of age.
Can I bring my own golf cart?
Sorry, for insurance purposes you may not bring up your own golf cart, but we do offer them for rent. Please make sure to make your reservations early for the golf cart rental.
When can I book my reservations for the following year?
Point Sebago always offers a ‘Grandfathering’ period in which you can book your same site & dates for the following year. This is always done the first week in May and goes until mid-June. After the ‘Grandfathering’ period has ended reservations will open up for anyone to reserve. Please call the reservations department at (800) 655-1232 for more details.
What is Express Registration?
Express check-in is offered during all Saturday Check-ins starting on June 29 through August 24th. Anyone can partake in express as long as their reservation is paid in full 2 weeks prior to their arrival date. Express does not allow you to check-in to your site prior to 3:00pm, but rather allows you to have a speedier check-in process. You will be greeted outside of the Welcome Center by a Front Desk Clerk, who will give you your ‘Welcome Packet’ for your arrival.
Point Sebago strongly encourages first-time guests to not partake in the express check-in process. It allows us to spend more time with you for questions during your check-in process.
What activities and/or entertainment events do I need to sign up for in advance?
For all children day camps and activities, advance registration is not needed until your family arrives. However, sign up for camps and playhouse is highly recommended once you arrive. The camps and playhouse do tend to fill up for attendance and sign-ups cannot occur unless you are already here on the resort. Sign up is done at Guest Hub located in Sebago Square.
For many of our entertainment events (Comedy Club, Chippy & the Gang’s Welcome Show, Chippy’s Hotcake Hoopla and other shows) we may sell out on certain dates in the Summer. Point Sebago strongly recommends purchasing your tickets in advance and you may do so on our website.